Mountainside Community Mediation Center
 

 
 
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The concept of mediation often meets with curious questioning.  Here’s how it works.  By getting people together who must coexist – neighbors, for example – mediation helps them address the underlying issues of a conflict face-to-face.

Mediation is always voluntary and confidential, and two neutral mediators help the participants in a dispute to decide themselves what is best for them.  The mediators help each participant to state their point of view, and help to ensure that each one is heard. Key issues that need resolution are identified, and each issue is discussed in turn.  The participants state their needs and wishes, and suggest possible solutions for mutual satisfaction.  The mediators do not suggest solutions, do not decide who is right, nor offer legal advice.  They remain neutral and impartial throughout the entire process.

Anyone who thinks they have a problem with another individual may want to try our voluntary mediation process rather than through courts, police intervention, or violence. The outcome is not decided by a court and they do not give up any legal rights.  The mediation sessions last about two hours and are held in the neighborhood where the dispute occurs.

The result is frequently more conflicts being resolved peacefully through community-based mediation rather than through courts, police intervention, or violence.  The long-term success of mediation has been documented by lasting agreements rates as well as decreased calls for service to the police in 15 other counties where mediation has been in practice for years.    

If you are interested in free training to become a community mediator, call the Center at 240-727-0408.

A 16-year-old young man who was working on his G.E.D. and training to be an auto mechanic spoke up in a recent training in another center;

“I think that mediation is like when someone brings in their car because it is making strange noises or rattling and they don’t know what is going on.  So, we ask them to describe what is happening and then say back what we heard them say and then we start to break it down into parts.  I can’t fix a car or even figure out what is wrong with the whole thing at once.  So I check the fluids, the brakes, different parts of the engine.  In the same way it seems like when people come in for mediation there is all of this noise or something is not working and we say back what we hear and break it down into an issues list so that they can figure out what they want to do to fix each piece.”

Not all intakes result in mediations.  Nonetheless, even some of those end with the dispute being resolved due to intervention during intake.  Similar unknown examples may result from education and outreach in the media and public presentations in which we never fail to briefly explain how it works - by getting people together who must coexist such as neighbors, for example – mediation helps them address the underlying issues of a conflict face-to-face.  And, that in mediation the participants often feel their ideas and solutions were truly their own, making it more likely to end up with an agreement reached.


Become a highly skilled, Neutral, Volunteer Mediator

What’s a Mediator?
Mediators are highly trained volunteers who represent the diversity of the community they serve. Mediators give people a chance to speak, to be heard, and to hear each other.

Mediators provide an opportunity for people to understand each other and transform their relationship.

Mediators ensure that participants make their own decisions about the outcomes of their conflict.

Mediators assist people to develop long-term solutions that meet the needs of everyone involved.


Who Should Participate?

You, as well as coworkers, friends spouses, and teen-aged students who are interested in becoming volunteer mediators. There are no age or educational requirements.


What’s Included?

Free basic mediation training workbook and handouts. Individual & group activities. Opportunities to interact with like-minded community activists. Light refreshments & drinks.

 

 

   

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Cumberland, MD 21502
T. 240-727-0408

   
 
 

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